Real Feedback From Our Customers

INGRID H

I love my bag!! And the 5 year guarantee is amazing!! I’ve always had such great service and am constantly complimented on my Bird Trouble bags

KATHLEEN K

Love my bag that I got made in purple and can’t wait to get my newest bag when arriving home from traveling! 💜 always got lots of compliments. Also when bag had a stitches coming out, it was fixed and came back even better.

DEBRA E

Craftsmanship of leather is beautiful!! Customer service is amazing & kind, giving communication with every aspect of custom orders! Her personal touch to each piece makes you want to buy more, I am beyond pleased with every part of purchasing & cannot wait for my next piece of art ♥️♥️

JEN D

We don’t make a lot of money and it’s been a tough year for everyone but I stand behind Bird Trouble’s and the craftsmanship. It was worth every penny! And far more wonderful than a stupid Coach bag. Thank you for the amazing customer service and for delivery a quality product! I’ll sing your praises every chance I can.

DARCIE T.

I love my little Bird Trouble collection!

It all started with my custom Melissa (raw fringe & handles). I wanted a reliable, well-made bag that I’d keep with me forever for weekend trips and motorcycle rides. It’s incredible how much I can fit in this bag along with my laptop! The Radley Bag and Mini Backpack are my favorite bags for traveling lighter on the town. The Radley Bag is perfect over the shoulder for casual hangs, and as a clutch or wristlet for getting fancy. I love how Alexz makes her bags completely by hand, and flexible to fit any lifestyle. Love these bags! ❤️

BRENNA

I was a “lurker” on Alexz’s site for a while and it wasn’t until I finally inquired about where she got her materials and how she chose them that I made an order! I was looking for a new bag for a while and it was important to me that it was kind to the environment. When I asked Alexz, she took the time to inform me about her materials and even gave me extra resources to look at. Because I now realize that leather supports a less-wasteful lifestyle and is biodegradable… my Bird Trouble collection continues to grow. Alexz runs the whole entire show and she will kindly and collaboratively guide you through any custom piece you would like. I am so thrilled with the bags I have currently and I am even more thrilled to tell anyone (and everyone) about how much I love this lady and her craft. If you want something that can thrive in daily life… choose a Bird Trouble bag.

BRANDI N.

FOR THE PAST FEW YEARS, I’VE BEEN ON A HUNT FOR A GOOD LEATHER BAG (WITH FRINGE, OF COURSE!). JUST A GOOD, SOLID, QUALITY BAG. I HADN’T FOUND ANYTHING WORTH IT UNTIL I STUMBLED UPON BIRD TROUBLE. LET ME JUST START BY SAYING, MISS ALEXZ IS SUPER TALENTED. PERIOD. THE ARRAY OF DIFFERENT DESIGNERS AND LEATHER OPTIONS SHE OFFERS, THERE ISN’T A BAG CHOICE TO BE MADE. MOST IMPORTANTLY, ALEXZ IS SO FRIENDLY AND RESPONDS QUICKLY TO ANY QUESTIONS OR CONCERNS YOU MAY HAVE.

I’VE ALWAYS LOVED HANDMADE, CUSTOM PIECES, THE ONE OF A KIND ITEMS THAT SHOW CRAFTSMANSHIP AND ALL OF THE WONDERFUL DETAIL. MISS ALEXZ HITS ALL OF THESE POINTS. I CUSTOM ORDERED A MINI FOXYCAT AND WHEN THAT BABY SHOWED UP (ALONG WITH A MINI BACKPACK I ORDERED), I WAS HEAD OVER HEELS! I ENJOYED WORKING WITH HER AND I LOOK FORWARD WORKING WITH HER IN THE FUTURE! THANKS ALEXZ, YOU ROCK!! 🖤

JESS M.

AFTER SEEING YOUR OTHER PRODUCTS I HAVE AND HOW AMAZING THEY ARE, I'M READY TO SPLURGE A LITTLE ON THE MELISSA BAG! THANK YOU FOR ALWAYS MAKING HIGH QUALITY AND THOUGHTFUL PRODUCTS, IT'S AN EASY REFERRAL!

CHRISTINA R.

I JUST WANTED TO TELL YOU THAT I'M THE LIL LADY WHO WAS GIFTED THE MELISSA BAG WITH ROSE GOLD FRINGE AND I'M SO IN LOVE WITH IT! I ALSO WANTED TO AT LEAST SAY THANK YOU SO MUCH FOR MAKING THIS SWEET AND BEAUTIFUL CUSTOM FOR ME. I'VE BEEN ON A HUNT FOR ANOTHER FRINGE BACKPACK TO REPLACE MY OLD ONE I'VE HAD FOR THE LAST 6 YEARS AND IT'S PERFECT!

JAMIE A.

I GOT MY BAG AND IT IS EVERYTHING! I AM SHOOK AT THE LEVEL OF DETAIL AND CONSIDERATION. IT’S BEAUTIFUL. THANK YOU SO MUCH FOR MAKING THIS BEAUTIFUL BAG FOR ME. I FEEL SO BEYOND FORTUNATE.

JACLYN M.

DUDE I CAN'T EVEN BEGIN TO TELL YOU HOW STOKED I AM ON THIS PURCHASE. IT'S UNREAL. MY ONLY REGRET IS THAT I DIDN'T BUY ONE SOONER. I LOVE IT. THANK YOU FOR PRODUCING HIGH QUALITY PRODUCTS!.

RAVEN

I REALLY LOVE MY BAG AND EVEN MORE SO KNOWING IT WAS HAND MADE WITH LOVE.

AMANDA J

I’M SO IN LOVE WITH IT!!! I GET COMPLIMENTS ON IT DAILY!! I CAN’T WAIT TILL I GET MY OTHER ONE FOR RIDING!! I’M BRINGING IT WITH ME TO A CHOPPER SHOW IN MINNESOTA IN JULY!

CARLY R.

I’ve followed Alexz from the beginning and she has come so far since then. I was so excited when I got my first Bird Trouble bag! There is just something so special about buying handmade, knowing that someone’s blood sweat and tears literally went into making your item & that you can count on her for fine craft(wo)manship as her unique bags really do stand the test of time! Now years later I have a few bags, a wallet & a few other small items & they’re constantly in rotation as favourites of mine! I would highly recommend making the investment into a BT bag if you’ve been thinking of it but needing a reminder to bite the bullet. You deserve it ;)

EMMA N.

I lusted after the Melissa bag for a while before buying, but I'm so glad that I did. Bird Trouble pieces are stylish yet timeless, and Alexz was easy to contact through the whole process. My bag was made-to-order, so I had to wait a couple of weeks before it shipped. Alexz was in contact with me the whole time, letting me know my bag was coming along and that I had nothing to worry about. Now that I've had it for a few months, I can say it's one of my favorite purchases I've made this year. The craftsmanship is outstanding, and I know this bag is going to last me a really long time. Plus, I get a ton of compliments (:

JENNIFER T.

I absolutely love my Bird Trouble purse!! In fact, it is probably one of my favorite accessories that I own. I have owned it for over three years now. I can't remember where I first saw Bird Trouble purses, but I remember thinking these are so beautiful and unique, I have to have one! I am fortunate that my husband bought me one for Christmas. The attention to detail and the quality of the material is amazing. The leather is so soft, and despite traveling all over the world with me (Mexico, Costa Rica, Spain, Italy, California, Oregon, Colorado, Illinois.....) it looks brand new. I get compliments on it all the time and I love the fact that I can share Alexz's story and how she has been making them from hand in Chicago. The warranty and support are also incredible. When I first got my purse one of the straps was lose and I emailed Alexz and she immediately got back to me. I was able to meet up, drop off the purse, and have it back in a few days good as new. There is a genuine love that goes into each purse and it shows!

EMILY M.

I got a beautiful, thoughtfully crafted wallet!! I'm in love

NAIMAH H.

I get soooooooo many compliments when I'm carrying MY BIRD TROUBLE BAG AND WALLET. I loved them so much I ordered custom clutches for my two best friends and their momS for Christmas - all of which they love. My BIRD TROUBLE items were one of my best investments. Alexz truly loves and appreciates her customers and I love that about her.